FAQs

Shipping Policy

Q: What are the estimated shipping delivery times?

A: USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

Q: What are the estimated shipping delivery times for international deliveries?

A: International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Q: What if my order never arrives?

A: If your order didn't end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at hello[@]amaze-boutique.com noting your order number. We'll see what can be done.

 

Returns policy

Q: What if I receive a damaged item?

A: The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Q: I received a wrong size, what do I do? 

A: If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabeled. Let us know and we'll get you sorted out.

If you'd like a different size, get in touch with us at hello[@]amaze-boutique.com and we'll let you know what your next steps are.